Emotional intelligence for managing results in a diverse world : the hard truth about soft skills in the workplace
By: GARDENSWARTZ, Lee
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Contributor(s): CHERBOSQUE, Jorge | ROWE, Anita.
Material type: 
BookPublisher: Mountain View : Davies-Black , 2008Description: 184 p.ISBN: 9780891062554.Subject(s): Inteligência Emocional| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 2.11G2189e (Browse shelf) | 1 | Available | 10012458 |
1. You can't leave your feelings at home 2. We "can't all just get along" 3. Affirmative introspection - Taking a look inside 4. Self-governance - Getting a handle on your feelings 5. Intercultural literacy - Reading others accurately 6. Social architecting - Enrolling and engaging others 7. Coaching individuals for emotional intelligence in your diverse workplace 8. Coaching teams for emotional intelligence in your diverse workplace
CSPS - Canada School of Public Service
Projeto Brasil / Canada: Desenvolvimento de Capacidade de Governança
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